Business Analyst 2

Remote

Contracted to Full Time

Mid Level

GB Tech provides managed IT, software testing and logistics services for solutions that demand mission-critical precision and scalability. Serving the aerospace, healthcare, education, homeland security and energy industries, GB Tech delivers scalable solutions that help companies, technology partners and government agencies quickly identify and effectively respond to rapid change in today’s most dynamic markets. GB Tech provides an outstanding benefits package to all full-time regular employees, including medical, dental, vision, short-term and long-term disability, life insurance, paid time-off, tuition reimbursement, company matching 401(k)!

GB Tech, Inc. has an immediate need for a Business Analyst 2 for our Austin Energy contract.

Do you have the skills?

If so, Please review the job descriptions, qualifications and apply!

WORK DESCRIPTION:
1. Partner with decision makers, system owners, and end users to define business, technical and functional requirements, and systems goals

2. Conduct meetings to elicit and document requirements, specifications, business processes and recommendations related to potential IT solutions
3. Create models, use cases, process flows, specifications, diagrams, and charts to provide direction to developers, designers, and vendors
4. Develop statements of work for software enhancements
5. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications
6. Coordinate and perform end-user reviews, tests for modified systems, training, and other related technical support
7. Use SQL to research problems and develop basic to intermediate reports
8. Respond to customer ticket requests; troubleshoot problems and escalate where appropriate
9. Execute administrative and technical tasks associated with administration of ordinance

WORKER SKILLS AND QUALIFICATIONS (Required)

Minimum (Required):

Years	Skills/Experience
4	Proficient in eliciting requirements from key stakeholders and documenting them in visual models and written specifications.
4	Proficient in Microsoft Outlook, Excel, Word, Power Point, SharePoint, Visio, and collaboration software
4	Proficient in change management methodologies and management of service requests using ticketing system
4	Proficient in developing documentation artifacts to explain existing and proposed system states
4	Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs
4	Knowledge of relational database principles and querying

Preferred (Optional):

	Years	Skills/Experience
		Exhibit strong customer friendly approach
	2	Knowledge of Jira or similar tool for managing requirements
	2	Knowledge of Agile development
	2	Familiarity with API design and function
	2	Experience documenting requirements for application code, reporting, and API development (esp. javascript, Python, SQL)
		Knowledge of Tableau or similar Business Intelligence tools

TERM OF SERVICE: November 2024 through September 30, 2025 (May be extended into FY26)

WORK HOURS AND LOCATION

The position is remote, with occasional in-person meetings with stakeholder, site visits, and team meetups at Austin Energy Headquarters: 4815 Mueller Blvd, Austin, TX 78723. Applicants should live in Austin or the surrounding area.

NOTE: Contractor will be required to be onsite the first two (2) weeks for training.

Mon-Fri from 8am-5pm, with some flexibility once established

EOE/ADA

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Business Analyst 2

WORK DESCRIPTION: 1. Partner with decision makers, system owners, and end users to define business, technical and functional requirements, and systems goals

Apply for this position

WORK DESCRIPTION:
1. Partner with decision makers, system owners, and end users to define business, technical and functional requirements, and systems goals